Visitor Privacy Notice – Open Box Logistics

At Open Box Logistics, we value transparency and respect your privacy. This Visitor Privacy Notice ("Notice") applies to all individuals who visit our physical offices, facilities, warehouses, or engage with our public websites.

Visitors to Our Physical Locations

When you enter any Open Box Logistics premises — including our corporate offices, distribution hubs, or warehouses — you are considered a Visitor. As part of our commitment to safety and operational compliance, we may collect certain personal information before or during your visit, such as basic contact information and identification for verification or credentialing purposes.

Visitors to Our Public Websites

When you browse our website, you become a Website Visitor. Depending on your location and browser settings, we may collect digital information using cookies and similar technologies. Please refer to our Cookie Policy for more information on how cookies work and your privacy options.

How We Collect Personal Information

We may collect your personal data through the following channels:

Directly from You

Physical Visitors: When you check into our locations or provide credentials for access. Website Visitors: When you browse our website, submit contact forms, or request information (e.g., via lead forms, chat support, webinar registrations).
Website Visitors: When you browse our website, submit contact forms, or request information (e.g., via lead forms, chat support, webinar registrations).

From Third Parties

Facility Visitors: Information may be received from third-party site managers, government bodies, or security partners when required by law or safety protocols.
Website Visitors: We may use third-party tracking tools like cookies, pixels, or remarketing systems to understand how you interact with our digital platforms.

Types of Personal Information We May Collect

We may collect your personal data through the following channels:

Visitor Type	Category	Examples of Data
Facility Visitors	Identification and Compliance	Name, Contact Info, Passport/ID Number, DOB, Photographs, Video Surveillance Footage
Website Visitors	Digital and Contact Info	Device/IP/MAC Address, Cookies, Login Info, Email/Phone (if submitted)

How We Use Your Personal Information

For Visitors to Our Facilities

We collect your data to:

Manage check-ins smoothly
Ensure site safety and security
Comply with legal/regulatory requirements

For Website Visitors

Your data may be used to:

Analyze browsing behavior and improve user experience
Share updates about services (if you’ve opted in)

Communications & Marketing

Facility Visitors: Your contact information is only used for visit-related communication and not for marketing.
Website Visitors: Depending on your consent and location, we may send you relevant logistics solutions, updates, or service offers.

Regulatory Compliance

We may use or retain personal information to fulfill:

Compliance with local, state, or international logistics standards
Facility-level certifications and security protocols

When We Share Your Information

Open Box Logistics does not sell your personal data. We may, however, share limited information with trusted third parties only in these situations:

To service providers under strict confidentiality for logistics or security purposes
To comply with legal obligations, audits, or law enforcement inquiries
With affiliated Open Box Logistics companies or successors (e.g., during mergers or business transfers)

Need More Info?

For questions or to learn more about how Open Box Logistics manages your data, feel free to contact our privacy team or read our full Privacy Policy.

Back to Our Privacy Policy